Governments across the country are being asked to do more with less, even as the public increasingly expects government to match the speed, accessibility, and responsiveness they experience elsewhere.
Groundbreaking new research has revealed that effective HR practices are the key to meeting this challenge. Specifically, highly effective HR practices are statistically linked to resident satisfaction with municipal government services and – more important – residents’ satisfaction with the quality of life in their community.
These findings provide unprecedented evidence that the local government workforce delivers outcomes important to government leaders. This is critical not just for HR but for all government leaders.
Join us on Thursday, July 16th at 1 PM ET as our presenters describe the research, including the specific HR practices that drive resident satisfaction with municipal government and quality of life – and recommendations for how other local governments can adapt and adopt these practices.
They will also present a case study on how one HR department, in Sachse, TX, has created a high-performing HR department that has driven high levels of resident satisfaction with Sachse government and quality of life in the community.
And they will make available to attendees the white paper, “Building Better Government from Within: Workforce Excellence and Resident Satisfaction with Government.”
Learn More
Presenters:
- Bob Lavigna, Former PSHRA President and Advocate for the Public Sector and Public Servants; Author and Speaker
- Jana Ventura, Director of Human Resources, City of Sachse, TX
PSHRA® Webinars are a member benefit. Available to non-members for a nominal fee.
Making public sector work better®.